What counts as a "message"?
Each AI response counts as 1 message. Your own messages (what you type) are free and unlimited. So if you ask a question and the AI responds, that's 1 message used.
Can I use free messages across multiple conversations?
Yes! Your 15 free messages can be spread across as many conversations as you like. Ask 5 quick questions in 5 different chats, or have one longer conversation — it's up to you.
When do free messages renew?
Free messages reset on the 1st of every month automatically. Unused free messages don't carry over.
Do paid credits expire?
No. Paid message credits never expire. They stay in your account until you use them.
Which credits are used first?
Free monthly messages are always used first. Your paid credits are only used after your 15 free messages are exhausted for the month.
Is it a subscription?
No. There is no subscription. The free plan is always free. Paid packs are one-time purchases — buy only when you need more messages.
How do payments work?
All payments are processed securely through Razorpay. You can pay via UPI, debit card, credit card, or net banking. We never see or store your payment details.
Can I get a refund?
Since credits are delivered instantly and never expire, all purchases are final. Refunds may be considered in exceptional cases — contact us at askparentai.help@gmail.com.